Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken spring means you can't use your garage door, which is why we prioritize spring repairs. In most cases, we can have a technician at your home within 1-2 hours of your call. The actual repair typically takes 45 minutes to an hour, depending on the type of spring system your door uses.  Our trucks are fully stocked with the most common spring sizes, so we can usually complete the repair on the first visit. For less common spring sizes, we may need to order parts, but we'll always give you a timeline upfront.  We also offer same-day emergency service for spring repairs, available 24/7. If your spring breaks at 2 AM and you need to get your car out for work, give us a call. We charge the same rates day or night—no overtime fees.  All our spring repairs come with a 3-year warranty on parts and labor, giving you peace of mind that the repair will last.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break for several reasons, but the most common is simply wear and tear. Most standard torsion springs are rated for approximately 10,000 cycles (one cycle = opening and closing the door once). If you use your garage door 4 times per day, that's about 7 years of use before the springs reach their expected lifespan.  Other factors that can cause premature spring failure include:  Rust and corrosion: Springs that aren't properly lubricated can develop rust, which weakens the metal and causes it to break sooner.  Temperature fluctuations: Our Pacific Northwest weather, with its temperature swings between seasons, causes metal to expand and contract, stressing the springs over time.  Improper installation: Springs that weren't properly tensioned during installation will wear unevenly and fail faster.  Poor quality springs: Some contractors use lower-quality springs to save money. We only use high-cycle springs rated for 25,000+ cycles.  Balance issues: If your door is out of balance, it puts extra stress on the springs, causing premature failure.  To extend your springs' life, we recommend annual maintenance including lubrication, balance checks, and visual inspection. Our maintenance service costs far less than emergency spring replacement and can double the life of your springs.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options to fit your budget. Here's what we provide:  0% Interest for 12 Months: For qualified buyers, we offer 0% APR financing for 12 months. This means you can get your new door now and pay it off over the next year with no interest charges.  Low Monthly Payments: We partner with several financing companies to offer extended payment plans with monthly payments as low as $50-100 depending on the door you choose.  No Money Down: Many of our financing options require no down payment, so you can start enjoying your new door immediately.  Quick Approval: Our financing application takes just minutes, and most customers receive an answer within hours.  Multiple Options: Whether you have excellent credit or are still building your credit history, we have financing options available.  Fiberglass doors are an excellent investment in your home. They're durable, energy-efficient, and low-maintenance. Plus, they typically increase home value by 4-5% of the door's cost at resale.  Contact us for a free estimate and we'll walk you through all available financing options. There's no obligation, and we'll help you find a payment plan that works for your budget.

Question 4

How long does a typical garage door installation take?

Accepted Answer

A complete garage door installation typically takes 4-6 hours, though this can vary depending on several factors:  Single door replacement: If we're simply replacing an existing door with a new one of the same size, the job usually takes 3-4 hours.  Double door installation: Larger two-car garage doors take a bit longer, typically 4-5 hours.  New construction or size changes: If we need to modify the opening or install new tracks, expect 5-7 hours.  Old door removal: We include removal and disposal of your old door at no extra charge.  Our installation process includes: - Removing and disposing of the old door - Installing new tracks and hardware - Mounting and balancing the new door - Installing or relocating the opener - Programming remotes and keypads - Safety testing and adjustment - Cleanup and walkthrough  We schedule installations to start in the morning so we can complete everything in one day. You'll be able to use your new door the same evening.

Question 5

What type of garage door is best for the Pacific Northwest climate?

Accepted Answer

Great question! The Pacific Northwest presents unique challenges for garage doors—primarily moisture, temperature fluctuations, and the occasional windstorm. Here's what we recommend:  Best overall: Fiberglass doors Fiberglass is ideal for our climate because it doesn't rust, warp, or rot. It handles moisture beautifully and maintains its appearance for decades with minimal maintenance.  Best value: Insulated steel doors High-quality steel doors with a good finish will last 20+ years in our climate. The key is proper insulation (R-16 or higher) to prevent condensation issues.  Best for traditional homes: Wood composite If you love the look of wood but want durability, composite wood doors offer the best of both worlds. They resist moisture better than natural wood.  Avoid if possible: Uninsulated doors Our temperature swings cause condensation on uninsulated doors, which can damage items stored in your garage and create rust issues over time.  Key features to look for: - Polyurethane insulation (R-16 minimum) - Weather sealing on all sides - Rust-resistant hardware - UV-resistant finish  We carry doors from top manufacturers that are specifically designed for Pacific Northwest conditions. Schedule a free consultation and we'll help you choose the perfect door for your home and budget.

Question 6

Do you repair all brands of garage door openers?

Accepted Answer

Yes! Our technicians are trained to repair all major garage door opener brands, including:  - LiftMaster / Chamberlain - Genie - Craftsman - Overhead Door - Wayne Dalton - Linear - Marantec - And many more!  We can diagnose and repair issues with: - Chain drive openers - Belt drive openers - Screw drive openers - Jackshaft (wall-mounted) openers - Smart openers with WiFi  Common opener problems we fix: - Motor running but door not moving - Remote control issues - Opener making grinding noises - Door reversing unexpectedly - Keypad malfunctions - Smart home integration problems  We stock common replacement parts on our trucks, so most repairs can be completed on the first visit. For older openers (15+ years), we'll honestly assess whether repair or replacement makes more financial sense.  If you're considering upgrading to a smart opener with WiFi capability and smartphone control, we can install and configure those too!

Question 7

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes everything your garage door system needs to operate safely and reliably. Here's what we cover:  Visual Inspection - Check all springs, cables, and hardware for wear - Inspect tracks for damage or misalignment - Examine weatherstripping condition - Look for signs of pest damage  Lubrication - Apply professional-grade lubricant to all moving parts - Lubricate springs, hinges, and rollers - Treat tracks (if appropriate for your door type)  Safety Testing - Test auto-reverse safety features - Check photo-eye alignment - Verify emergency release operation - Test all remotes and keypads  Adjustments - Adjust spring tension if needed - Align and adjust tracks - Tighten all hardware - Balance the door  Performance Optimization - Adjust opener force settings - Set travel limits properly - Check and adjust close/open speeds  We recommend annual maintenance, ideally in spring or fall. Regular maintenance typically costs $99-149 and can prevent repairs costing 5-10x as much.  Every maintenance visit includes a written report on your door's condition and any recommended repairs.

Snohomish Garage Doors

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